Order Cancellation Policy

All orders are prepared specifically for each customer.

To receive a full refund, cancellation requests must be submitted at least 24
hours before the scheduled delivery or pickup date.

Orders cancelled within 24 hours may not be eligible for a refund if they have already been prepared, packaged, or allocated.

Pickup orders that are not collected on the scheduled date will be held for a limited time but are not eligible for cancellation or refund after the pickup date has passed.

To request a cancellation, please contact our customer service team by phone or email and include your order number.